We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 30-48 business days from the date that it is placed.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.
Shipment takes 30-45 business days to arrive, please refer to the table below for various shipping times to international destinations.
Expedited goods need to increase logistics costs.
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
* Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
Log in to your account and confirm receipt.
VIVA AWA works hard to give you access to a high-quality, multi-faceted and erotic world!
Email us: [email protected]